Quality

Our Promise

Perennial Advantage Strive (HMO I-SNP), Perennial Advantage Concierge (HMO C-SNP), and Perennial Advantage Freedom (HMO) from Perennial Advantage are designed to meet the needs of our members in collaboration with health care partners. We strive to meet the highest quality and safety standards while ensuring efficient and cost-effective care is delivered.

We follow CMS requirements, health plan standards developed by URAC, and HEDIS measure standards developed by the National Committee for Quality Assurance (NCQA) as a guide to support optimal care for members.

Collaboration with providers is key to ensuring a quality health care experience for enrolled members. Quality program objectives include:

  • Improving the health status of Perennial Advantage members
  • Ensuring access to high quality and safe health care services in the Perennial Advantage service area.

For more information about the Perennial Advantage Quality Program, please call Member Services. Calls to this number are free.

Colorado: 1-844-788-6959 ( TTY 711)

Ohio: 1-844-788-6986 (TTY 711)