About the Member Portal

Perennial Advantage Member Portal

Find all your important plan information in one place

If you are a current Perennial Advantage member, you can log in to your Member Portal by visiting https://secure.healthx.com/PerennialAdvantage.Member.

The Member Portal offers members secure and HIPPA approved web-based access to their health care information, including claims, eligibility, and benefits.

The Member Portal allows you to:

  • Verify Member eligibility
  • View Member authorization history
  • Check the status of claims/encounter information
  • Submit Direct Member Reimbursement requests
  • Change your PCP
  • Request a Member ID Card

Are you a caregiver or guardian?

To gain access to the Member Portal, you must be at least 18 years old. Contact our Member Services team, who will verify your legal guardianship status.

  • You will be able to log in to the Member Portal 24 hours after confirming legal guardianship.

No HIPAA or AOR forms will be accepted as proof of guardianship.