Disclaimer
Our hours of operation are April 1 – September 30: 8 am – 8 pm local time, Monday – Friday and October 1 – March 31: 8 am – 8 pm local time, 7 days a week. Note: Member Services is closed on the following holidays: Memorial Day, Independence Day, Thanksgiving, and Christmas
Perennial Advantage is an HMO I-SNP, HMO-POS I-SNP, and HMO-POS with a Medicare contract. Enrollment in Perennial Advantage plans depends on contract renewal.
Other providers are available in our network. Out-of-network/non-contracted providers are under no obligation to treat Perennial Advantage members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.
Some of the benefits mentioned are part of a special supplemental program for the chronically ill who are diagnosed with cancer, diabetes, cardiovascular disease, autoimmune disorder, dementia, and many other conditions. Not all members may qualify to use these benefits.
Medicare beneficiaries may also enroll in Perennial Advantage through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov/. For accommodations of persons with special needs at meetings call: CO/PA: 1-844-788-6959 (TTY 711) and OH: 1-844-788-6986 (TTY 711).
Perennial Advantage complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al CO/PA: 1-844-788-6959 (TTY 711) y OH: 1-844-788-6986 (TTY 711).